Refund policy

At scrubsfactory.ae, we ensure fair and transparent refund practices.

Refund Eligibility
Refunds are only applicable for returned items that meet our return policy conditions.

Processing Time
Approved refunds will be processed within 7–10 business days.

Method of Refund
Refunds will be issued via the original payment method or store credit (if applicable).

Non-Refundable Costs
Shipping fees are non-refundable unless the return is due to our error.

For refund assistance, contact us:

Address: New Industrial Area One - Ajman - UAE
Email: info@theuniformfactory.ae

Working Hours: 10:00 AM to 6:00 PM (Monday - Saturday)